Since technology is at the center of these transformations and because of technology’s impact on the enterprise’s ability to generate growth, the CIO as the technology strategist and the architects as technology transformation leaders can play vital roles in ensuring the successful migration toward a digitized enterprise in one or more of these focus areas of transformation.Īccording to Michael Gale of PulsePoint Group, the two main impediments on the road to digital transformation are: (1) whether enough people within the organization are aware of the challenges and (2) understanding the drivers of digital transformation so that organizations know where to focus their time and resources. Concentrating on one or more of these areas helps transformation leaders focus their skills, expertise, and resources in the best way possible and ensures that the correct leaders align to a specific effort. The same report established three areas of an enterprise that are the focus of such transformations: business models, customer experience, and operational processes. As defined by MIT in a recent report, “digital transformation - the use of technology to radically improve performance or reach of enterprises” - is an approach that CEOs are pursuing. Digital transformations aren’t games of chance, but they do require big and bold commitments in the midst of uncertainty to reinvent the business rather than just improve it incrementally.
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